FAQs
What types of products does Kevyra offer?
Kevyra specializes in innovative laundry solutions, particularly designed to address everyday challenges associated with maintaining footwear. Our flagship product, the Shoe Laundry Bag, is engineered to protect both shoes and washing machines during the washing process.
How does the Shoe Laundry Bag work?
The Shoe Laundry Bag is constructed from durable microfiber material and features a secure zipper closure. This design ensures that shoes are safely contained during washing, preventing damage to both the footwear and the washing machine. It allows for efficient cleaning without the need for hand-washing.
What is the expected lifespan of the Shoe Laundry Bag?
With proper care, the Shoe Laundry Bag can last for multiple washes. The durable microfiber material is designed to withstand regular use, maintaining its integrity and functionality over time. Regular inspection for wear and tear is recommended to ensure optimal performance.
How should I care for my Shoe Laundry Bag?
To maintain the quality of your Shoe Laundry Bag, it is advisable to machine wash it on a gentle cycle with cold water. Avoid using bleach or fabric softeners, as these can degrade the material. Air drying is recommended to preserve the bag's structure and longevity.
What is your return policy?
Kevyra offers a 30-day return policy. Items must be returned in their original condition, unworn and unused, with tags attached. To initiate a return, customers should contact us at support@kevyra.com. Please note that certain items may be non-returnable, including sale items and gift cards.
How long does shipping take?
Orders are processed and shipped within 1–2 business days. Estimated shipping times vary by region, with deliveries to the United States, Canada, UAE, United Kingdom, and Europe typically taking 5–12 business days. Other regions may experience longer shipping times, particularly during peak seasons.
What should I do if my order arrives damaged?
Customers are encouraged to inspect their orders upon receipt. If an item is found to be defective or damaged, it is important to contact us immediately at support@kevyra.com to evaluate the issue and arrange for a resolution.
Can I exchange my item?
Exchanges are not directly facilitated. The most efficient way to obtain a different item is to return the original product and place a new order once the return is accepted. This ensures that you receive the desired item promptly.